Shipping details
At Trophy Watch Company, we prioritize the efficient and reliable delivery of our products to ensure customer satisfaction. This shipping policy outlines the key aspects of our shipping procedures for orders placed within Canada.
Shipping Methods
We utilize a variety of shipping carriers to provide the best service possible. The shipping method selected at checkout will determine the delivery time and cost. Common carriers include Canada Post and other reputable courier services.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Customers will be notified via email if there are significant delays in processing their order.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of the items in the order and the shipping destination. We aim to provide competitive shipping rates to ensure affordability for our customers.
Delivery Times
Delivery times may vary based on the shipping method selected and the destination within Canada. Typically, standard shipping takes between 3-7 business days. Expedited shipping options may be available for faster delivery at an additional cost.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the status of your shipment until it arrives at your designated address.
Shipping Restrictions
Currently, we only ship to Canada, the United States, and Europe. We do not ship to other international addresses or P.O. boxes. Please ensure that the shipping address provided is accurate to avoid any delays in delivery.
Lost or Damaged Items
If your order is lost or damaged during transit, please contact our support team at support@trophywatchcompany.ca within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly.
For any further inquiries regarding our shipping policy, please reach out to our customer support team. We are committed to providing you with the best possible shopping experience.
Our watches ship in 1-2 business days